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12Go.asia is a leading online travel platform specializing in booking ground, air, and sea transportation across Southeast Asia and beyond, offering tickets for trains, buses, ferries, and flights.
12Go.asia is a comprehensive and highly popular online travel booking platform that streamlines the process of planning and purchasing transportation tickets across various modes in Southeast Asia and increasingly, other parts of Asia and beyond. The platform was founded to address the complexities and fragmentation often associated with booking inter-city or international travel in this region, where traditional booking methods can be time-consuming and inconvenient.
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What types of transportation can I book on 12Go.asia?
12Go.asia allows you to book various modes of transportation including buses, trains, ferries, minivans, and flights across Southeast Asia and other parts of Asia.
How do I receive my tickets after booking?
After successful booking, you will typically receive an e-ticket or a voucher via email. For some services, you may need to present this voucher at the station or office to exchange it for a physical ticket.
Can I change or cancel my booking?
The ability to change or cancel a booking depends on the specific ticket provider's policy and the fare rules. Please check the terms and conditions associated with your booking or contact 12Go.asia support for assistance.
Is customer support available if I have issues during my trip?
Yes, 12Go.asia provides customer support to assist with booking-related issues, changes, or questions before and during your trip. Contact details are available on their website.
Are there additional fees or taxes when booking?
The price displayed on 12Go.asia usually includes most fees and taxes, but always check the final price breakdown before payment to confirm if any local station fees or baggage charges apply (which are usually paid directly at the location).