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AirHelp is a leading global service that helps air passengers claim compensation for delayed, canceled, or overbooked flights, making the complex legal process simple and stress-free.
AirHelp (airhelp.com) is the world's largest organization specializing in air passenger rights, dedicated to helping travelers claim compensation for flight disruptions. Since its inception, AirHelp has been a staunch advocate for passengers, empowering them to receive the compensation they are legally entitled to under regulations like EU261, even when airlines are reluctant to pay. The company recognizes the frustration and complexity often associated with navigating airline bureaucracy and legal frameworks, and it simplifies this process significantly.
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What types of flight disruptions does AirHelp cover?
AirHelp covers flight delays of three hours or more, flight cancellations without proper notice, and denied boarding due to overbooking, all of which may be eligible for compensation.
How does AirHelp's "no win, no fee" policy work?
Under the "no win, no fee" policy, you only pay AirHelp a service fee if your compensation claim is successful. If they don't secure your compensation, you pay nothing.
What information do I need to submit a claim with AirHelp?
To submit a claim, you typically need your flight date, flight number, departure and arrival airports, and the reason for the disruption if known.
How long does it take to get compensation through AirHelp?
The timeline varies depending on the airline's responsiveness and the complexity of the case. Some claims are resolved in a few weeks, while others requiring legal action can take several months.
Is AirHelp available globally?
Yes, AirHelp is a global service that assists passengers from various countries in claiming compensation under relevant air passenger rights regulations worldwide.