DiamondPaintingPro.com is a premier online destination for high-quality diamond painting kits, tools, and accessories, catering to hobbyists and artists globally.
Diamond Painting Pro Questions & Answers
What is diamond painting?
Diamond painting is a new craft hobby that's a mix between cross-stitch and paint-by-numbers. You apply tiny resin 'diamonds' or 'drills' to a coded adhesive canvas to create sparkling, mosaic-like artworks. It's a relaxing and rewarding activity perfect for all ages.
How long does shipping take?
Shipping times vary depending on your location and the specific products ordered. Typically, orders are processed within 2-5 business days, and standard shipping can take anywhere from 7-20 business days. Expedited shipping options may be available for faster delivery. You will receive a tracking number once your order ships.
What if I'm missing diamonds or tools from my kit?
We strive for perfection in every kit, but sometimes errors occur. If you find any missing diamonds, tools, or have any other issues with your kit, please contact our customer support team within 30 days of delivery. We will gladly send you replacements free of charge to ensure you can complete your masterpiece.
Are your diamond painting kits full drill or partial drill?
We offer a variety of both full drill and partial drill kits to suit different preferences. Full drill kits cover the entire canvas with diamonds, creating a completely sparkling image. Partial drill kits only cover specific areas of the design, often highlighting key elements. The product description for each kit will specify whether it is full or partial drill.
How do I get started with diamond painting?
Getting started is easy! Each of our kits comes with everything you need: a pre-printed adhesive canvas, all the necessary colored diamonds, a diamond applicator tool, a tray, and wax. Simply follow the numbered chart on the canvas to place the corresponding diamonds. We also have helpful guides and tutorials on our website to walk you through the process step-by-step.
