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LiveAgent is an all-in-one help desk and customer support platform offering live chat, ticketing, call center, and multi-channel communication tools to improve customer service and streamline support operations.
LiveAgent is a comprehensive customer support and help desk platform designed to help businesses deliver outstanding customer service across multiple channels. Since its launch, LiveAgent has grown into one of the leading customer service SaaS platforms, serving companies worldwide by offering a unified system for managing customer interactions. |
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1. What is LiveAgent?
LiveAgent is a customer support and help desk software platform offering live chat, ticketing, call center, and multi-channel communication tools.
2. Who can use LiveAgent?
LiveAgent is suitable for businesses of all sizes, including e-commerce stores, SaaS companies, agencies, and enterprises seeking efficient customer service solutions.
3. Does LiveAgent support multiple communication channels?
Yes, LiveAgent integrates email, live chat, social media, phone, and customer portals into a unified system.
4. Is LiveAgent GDPR compliant?
Yes, LiveAgent follows GDPR regulations and employs advanced security measures to protect customer data.
5. Can LiveAgent integrate with other software?
Yes, LiveAgent offers integrations with CRMs, e-commerce platforms, telephony providers, and productivity tools to create seamless workflows.