NowThat'sPersonal is an online platform specializing in unique, customizable products and personalized gifts designed to add a special touch to every occasion.
NowThatsPersonal Questions & Answers
How do I personalize an item on NowThat'sPersonal?
Most products on our website come with easy-to-use customization options. Simply select your desired product, then use our interactive design tool to add text, choose fonts, colors, or upload images as per the product's specifications. A live preview will often be available to ensure your design is perfect before ordering.
What is your typical shipping time for personalized orders?
Production times for personalized items can vary based on the product and complexity of customization. Typically, orders are processed and created within 3-7 business days. Shipping times then depend on your selected shipping method and destination, ranging from 3-10 additional business days. You can find specific estimates on each product page.
Can I return a personalized item if I'm not satisfied?
Due to the unique and custom nature of personalized products, we generally do not accept returns or exchanges unless the item is faulty, damaged during shipping, or there was an error on our part in the customization. Please review your design carefully before submitting your order. If there's an issue, please contact our customer service within 7 days of receiving your order.
Do you offer gift-wrapping services?
Yes, we offer premium gift-wrapping services for many of our products. During the checkout process, you will have the option to add gift wrapping for an additional fee. You can also include a personalized gift message to make your present even more special.
How can I check the status of my order?
Once your order has been placed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number on our website or the shipping carrier's website to monitor the status of your delivery. You can also log into your account on NowThat'sPersonal to view your order history and status.
