Ricksforge.com is an online artisan workshop dedicated to the timeless craft of metalworking, offering meticulously handcrafted tools, bespoke forged items, and unique metal art pieces that blend traditional techniques with contemporary design and functionality.
Ricksforge Questions & Answers
Do you accept custom orders for specific metal items?
Yes, absolutely! Custom commissions are a cornerstone of Ricksforge.com. We love bringing unique ideas to life. Please contact us with your detailed design, dimensions, and any specific material requirements, and we'll work with you to create a personalized quote and timeline.
What types of metal do you primarily work with?
Our primary materials include high-carbon steel, mild steel, stainless steel, and sometimes bronze or copper for specific decorative elements. The choice of metal depends on the item's intended use, desired aesthetic, and client preferences.
How should I care for my forged metal items to ensure their longevity?
Most of our items are finished with a protective coating, but for best results, keep them dry and occasionally apply a light coat of wax or oil (like mineral oil for kitchenware, or a good quality furniture wax for decorative pieces) to prevent rust, especially for carbon steel items. Detailed care instructions are often included with your purchase.
What is your shipping policy and do you ship internationally?
We ship globally! Shipping costs and delivery times vary depending on the item's size, weight, and destination. You can find detailed shipping information and estimated costs during the checkout process. For custom orders, shipping will be discussed as part of the project quote.
What is your return and exchange policy?
We strive for complete customer satisfaction. If you are not entirely happy with your standard purchase, you may return it within 30 days for a refund or exchange, provided it is in unused condition. Custom orders are generally non-refundable unless there is a defect in craftsmanship, as they are made specifically for you.
