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A unified WhatsApp communication hub, enabling teams to manage multiple numbers, integrate with CRMs, automate workflows, and enhance customer support efficiency.
TimelinesAI, founded in 2018 and based in Ramat Gan, Israel, is a SaaS platform designed for comprehensive WhatsApp management in business environments. It empowers teams with a shared inbox that aggregates conversations from multiple WhatsApp and WhatsApp Business accounts—providing streamlined collaboration, assignment, and tracking capabilities across customer support, sales, marketing, and internal communication channels. Key Features
Pricing & PlansTimelinesAI offers a 10-day free trial (no credit card required), followed by tiered plans:
Yearly subscriptions offer ~20 % savings versus monthly billing. Mission & ImpactTimelinesAI streamlines WhatsApp communications at scale, reducing silos, improving customer response times, and enhancing team productivity. Trusted by over 500 brands across 34 countries—and rated 4.5/5 on Capterra—it serves industries such as hospitality, medical, real estate, recruitment, and agencies |
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What exactly is TimelinesAI?
It’s a shared inbox solution for WhatsApp, allowing teams to centralize and manage multiple chat accounts, assign conversations, and collaborate efficiently.
How do I connect a WhatsApp number?
Simply scan a QR code generated in TimelinesAI using WhatsApp Web; the chat history syncs automatically and can be shared with team members.
Which CRMs are supported?
Native integrations with Pipedrive, HubSpot, Zoho, Salesforce, Monday.com—and connections via Zapier, Make, webhooks, or the Public API.
Can TimelinesAI automate responses and messaging?
Yes—use-built automations, run mass campaigns, integrate ChatGPT autoresponders, and execute automated workflows through API or Zapier/Make.
How does team management work?
Admins can create teams, assign roles, restrict access to specific WhatsApp numbers, label and assign chats, add internal notes, and monitor team analytics.